Shipping Policy

Last updated: 06.08.2025
We’re so glad you’re here—and we can’t wait for you to get your order! Below is everything you need to know about how we ship, both locally and around the world.
 

🚚 Processing Times

Orders are processed Monday–Friday (excluding holidays).
Please allow 1–3 business days for us to pack and ship your order. Once it's out the door, we’ll send you a tracking link so you can keep an eye on its journey.

 
📦 Shipping Options & Rates

We offer several shipping options at checkout. Shipping rates are calculated based on your location, order weight, and selected delivery method.
For U.S. Orders:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
For International Orders:
Standard International: 7–21 business days (varies by country)
Expedited International: 3–7 business days (where available)
Delivery times may vary depending on customs processing and local postal services.
 

🌍 International Shipping Info

Yes—we ship worldwide! 🌎
A few things to keep in mind:
All international orders are subject to customs duties, taxes, and fees set by your country. These charges are not included in your order total and are the customer’s responsibility.

Customs processing times can vary, and unfortunately, we have no control over delays once your package is in transit.
Some items may not be eligible for international shipping due to restrictions—if that’s the case, we’ll contact you directly.
Not sure if we ship to your country? Send us a message at Contact@Petolintu.com and we’ll be happy to help.

 
🔍 Tracking Your Order

Once your order ships, you’ll get an email with tracking information. Please note that international tracking updates may be delayed depending on the destination country.

❗️Delays, Lost Packages & Delivery Issues

We work with trusted carriers, but occasionally delays or delivery issues can happen. If your order hasn’t arrived after the expected window, or if tracking stops updating, don’t hesitate to reach out—we’ll do everything we can to help.

 
✉️ Have Questions?

We’re here for you! If you have any questions about your order or shipping, just drop us a line at Contact@Petolintu.com